The goal of each educational institution is undoubtedly to provide students with superb service and first-class education at any time, regardless of what program they pursue. In addition these institutions want to attract highly skilled teachers, staff and administrators and provide them with the best facilities.
In assessing the quality of education, various factors contribute, both subjective and objective. Regular self-assessment of internal operations of the school is very important and natural part of each institution. It’s important that the self-assessment is complete and systematic. Thus, those who are most involved in the school’s system can give and receive feedback on the quality of education and the educational institution. This is invaluable information to assist teachers, staff and managers in the formulation, implementation, improvement plans, policies, vision and the progress of the school as a whole. This can also make students aware of personal responsibility for their education and enhance morale and team spirit within the school.
It may vary between the educational level how many factors are evaluated. They can include:
- Student surveys, i.e. surveys on the quality of education and school among students. For example, attitudes to education, changes in the education, homework and study habits, school structure, workspace, well-being of students and risk of dropout from school
- Employee surveys, i.e. surveys on the quality of school and job satisfaction among teachers. Examples include the attitude of teachers to the plan of the program and school, work, partnership, working conditions, well-being of employees, policies and vision for the future
- Senior management interviews with employees
- Evaluation of the administrative staff, i.e. the quality of school leadership, including the work of the principal, assistant principal and academic coordinator
Teaching evaluation from students, could take place as follows:
- Students evaluate teachers
- Students evaluate course
- Students evaluate school
- Student evaluates himself
- Forms and questionnaires
Before teaching evaluation is presented in the Learning management system, it is created as a form or questionnaire in the system. Questionnaires can contain multiple choice questions or text questions.
Example of multiple choice question for a student’s assessment of a teacher could be:
Question 1: The teacher is enthusiastic about teaching
- Strongly agree
- Rather agree
- Rather disagree
- Strongly disagree
Implementation of teaching evaluation
It is easy to present teaching evaluation within different periods of each semester or each learning cycle. It is possible to make a special teaching evaluation for each teacher or tutor within each course.
When teaching evaluation is to be presented the administrators have to open it for the students to see in the Learning management system. A student could then see current teaching evaluation at his home page when he logs into the system and a link into the teaching evaluation could also appear in the menu. That increases the likelihood of the student to participate in the teaching quality assessment. When a student has gone through the forms or questionnaires and completed the teaching evaluation he sends in a replay with his acceptance and then it will cease to be visible to the student.
In accessible manner it’s possible to view a summary of each teaching evaluation that has been presented. The summary of teaching evaluation include:
Term, i.e. the semester teaching evaluation is proposed for When teaching evaluation begins and when it ends The number of presentations on each term How many courses are evaluated every semester Students´ answers, i.e. how many questions have been answered The number of students who have responded to educational evaluation It is also easy to get information and teaching evaluation data from the system in another form, such as SPSS and Word.
History is stored in the system so older teaching evaluations are available. Thus, managers can compare performance prior to or during the period of the current results and see whether and how improvements in the school have resulted.